Frequently Asked Questions (FAQ)
📦 What is the delivery time?
We ship all over the USA and Canada through FedEx, USPS, and UPS. Deliveries typically take 5–8 business days.
🎨 What if the product color varies?
At Zubi’s Collection, we do our best to ensure that product descriptions and photos are accurate. However, slight variations in color or style may occur due to lighting, screen settings, or fabric dye lots.
❌ Can I cancel my order?
Yes, you can cancel your order before it has been shipped.
🌍 Do you ship internationally?
Currently, we only ship within the USA and Canada.
🔄 Can I return a product?
We do not accept returns for online orders.
🔁 What is the exchange policy?
If you’re not satisfied with your purchase, you may exchange it within 7 days of purchase (with the original receipt). Please contact us for approval at zubis.nice.collection@gmail.com before sending the item.
👗 What if my merchandise does not fit?
We offer a speed exchange within 7 days of delivery. Please email us the invoice details and we’ll help you exchange your item for the correct size or style.
💔 What if my merchandise is damaged?
We carefully inspect all products before shipping. However, if your item arrives damaged, please notify us within 7 days of purchase. After verification, we’ll arrange an exchange.
💳 How can I make a payment?
We accept the following payment methods:
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Credit/Debit Cards (Visa, MasterCard, Discover)
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PayPal